Before paid enrolmentThese policies are published for transparency while ATHLGRID prepares to launch.Subscriptions cannot be purchased here yet. Our legal operator, trading address, customer support email and live cancellation route must be completed before we accept payment. Please review this wording before using it as a final customer contract.
01 / WHO WE AREAbout ATHLGRID
ATHLGRID is a developing sports performance coaching and education brand offering basketball-first coaching, fitness and bodybuilding education, and selected track and football training support.
Operator: [Legal name or business entity — to be completed before checkout]
Business address: [Business contact address — to be completed before checkout]
Support: Please see our Contact page; a direct support email will be published before payment is enabled.
These terms apply to the services described on this site and the final information shown at checkout. If a specific programme agreement is needed, we will present it clearly before you pay.
02 / YOUR PROGRAMMEWhat we provide
Our current intended monthly options are:
Member · £4.99/monthAccess to available educational videos, training resources, and general guidance. No personalised coaching or individual training plan.
1-to-1 Sports Coaching · £19.99/monthA one-off 40-minute onboarding call, a 20-minute follow-up call every subsequent month, a personalised training plan, monthly adjustments and messaging for programme questions. Includes Member access.
Elite Personal Performance Coaching · £69.99/monthA 40-minute onboarding call, one bookable call of up to 30 minutes each week, two proactive check-ins weekly, up to one relevant match or training footage analysis each month, individual performance-mindset guidance, practical help identifying suitable teams or trials and preparing highlight materials or outreach, continuing plan adjustments and priority messaging. Opportunity guidance does not guarantee selection or introductions; mindset coaching is not clinical therapy. Includes Member access.
Appointments must be booked from available times. “Priority” means prioritised within normal working availability, not instant or 24-hour service. We will confirm deliverables and the start date when enrolment opens.
03 / SUBSCRIPTION BILLINGPrices and renewals
When enabled, subscriptions will renew automatically each month at the amount disclosed before payment unless cancelled. You will see the billing frequency, any minimum commitment, the renewal price and cancellation information before subscribing. The current plans are intended to have no fixed minimum term.
The 1-to-1 Sports Coaching plan's £19.99 founding offer is compared with a £40 rate previously charged. It is not a hidden first-month trial automatically increasing to £40. Any later price change will be disclosed in advance, with the rights to cancel that apply under law.
We will use a secure third-party payment provider and send confirmation of the contract on a durable medium, such as email. We do not collect card details through the current preview site.
04 / APPOINTMENTSCoaching calls and check-ins
Clients may book their included calls from available appointment slots. We ask for at least 24 hours' notice to reschedule where reasonably possible; tell us promptly if unexpected circumstances prevent attendance.
If ATHLGRID cannot deliver a booked session, we will offer a suitable alternative or an appropriate remedy. If you miss an appointment without notice, the session may count as used where that is fair and lawful. Unused calls do not automatically accumulate across months unless expressly agreed.
To provide match or footage analysis, the client must send suitable material in an agreed format and have permission to share it. Where footage analysis is not relevant, the coach will discuss a suitable performance review instead.
05 / LEAVING THE PROGRAMMECancellation and refunds
You will be able to cancel an active subscription online, without unnecessary steps, when checkout launches. We will also provide a direct support contact. Cancellation stops future renewals; access normally lasts until the end of the current paid period, subject to your statutory rights.
UK distance-selling rules can give customers a 14-day cancellation period. Where a customer expressly requests coaching during that period, a lawful proportionate charge for services already supplied may apply. Immediate access to digital content may affect cancellation rights only where the legally required separate consent and acknowledgement have been obtained. We will not assume you have waived rights merely by agreeing to these terms.
Updated UK subscription requirements are scheduled to take effect on 1 January 2027. Where applicable, we will provide the required pre-contract details, notices, cancellation methods and cooling-off rights, including relevant trial or long-term renewal protections. The Subscriptions & Cancellation page explains the planned customer process. Nothing here limits your legal remedies for services not supplied with reasonable care and skill.
06 / TRAIN RESPONSIBLYHealth, safety and eligibility
Our advice is for general sport, fitness and educational purposes. It is not medical diagnosis, injury rehabilitation, medication advice, prescription nutrition treatment or guidance on performance-enhancing drugs. Individual health or medical questions should be directed to appropriately qualified professionals.
Clients should provide accurate information about training experience, equipment and limitations, use appropriate judgment, and stop exercises if concerning symptoms occur. Results vary; we cannot guarantee team selection, body composition changes or performance outcomes.
Until verified safeguarding arrangements and parental or guardian consent procedures are in place, we are not enrolling clients under 18 in paid coaching. We will not claim qualifications or professional registrations that have not been verified.
07 / MATERIALS AND COMMUNITYTraining content and footage
ATHLGRID training documents, videos and paid educational resources are licensed for personal use. They may not be reproduced, resold or publicly distributed without permission.
Where clients send private match clips or progress footage, they retain their rights to that material and confirm they are entitled to share it. We will use it for agreed coaching, not advertisements or public testimonials without separate permission. Relevant personal information is handled as described in our Privacy Policy.
Community participants must not harass, bully, spam or disclose others' private information. Reasonable moderation may be applied, without overriding paid consumer rights.
08 / YOUR LEGAL PROTECTIONYour statutory rights remain
ATHLGRID will exercise reasonable care and skill when delivering services. We do not guarantee an athletic outcome, but that is not an exclusion of our responsibility to provide the service properly.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any consumer right that cannot lawfully be excluded. Terms are governed by the law of England and Wales while preserving mandatory protections applicable to customers in other locations.
We may update these terms as our service evolves. Material changes affecting existing customers will be communicated in advance, and customers will retain applicable cancellation and remedy rights.